| Sustainability Indicators | Unit | 2021 | 2022 | 2023 | 2024 | 2024 Target |
|---|---|---|---|---|---|---|
| Environmental Policy & Management System | ||||||
| Capital Investment | Baht | 29,389,322 | 29,389,322 | 27,590,790.50 | 74,031,200.00 | |
| Savings/Cost Avoidance | Baht | 25,846,780 | 25,846,780 | 16,044,195.49 | 5,820,188.53 | |
| Data Coverage (Operations) | Percent | 100 | 100 | 50.00 | 100.00 | |
| Proportion of investment in low-carbon service innovation to total AOT revenue | Percent | n.d. | n.d. | n.d. | n.d. | |
| Proportion of revenue from low-carbon service innovation to total AOT revenue | Percent | n.d. | n.d. | n.d. | n.d. | |
| Number of Environmental Violations of Legal Regulations | Cases | 0.00 | 0.00 | 0.00 | 0.00 | |
| Energy | ||||||
| Total Energy Consumption | Megawatt-hour | 457,268 | 784,905 | 974,738.58 | 597,544.36 | 597,544.36* |
| Total Non-Renewable Energy Consumption | Megawatt-hour | n.d. | n.d. | n.d. | n.d. | |
| Total Renewable Energy Consumption | Megawatt-hour | 294 | 286 | 293.62 | n.d. | |
| Electricity | Megawatt-hour | 456,973 | 784,619 | 974,444.96 | 597,544.36 | |
| Heating | Megawatt-hour | n.d. | n.d. | n.d. | n.d. | |
| Cooling | Megawatt-hour | 67,463 | 347,886 | n.d. | n.d. | |
| Steam | Megawatt-hour | n.d. | n.d. | n.d. | n.d. | |
| Energy Intensity | Megawatt-hour/per passenger | n.d. | n.d. | n.d. | 0.01 | |
| Total Energy Sold | Megawatt-hour | n.d. | n.d. | n.d. | n.d. | |
| Electricity | Megawatt-hour | n.d. | n.d. | n.d. | n.d. | |
| Heating | Megawatt-hour | n.d. | n.d. | n.d. | n.d. | |
| Cooling | Megawatt-hour | n.d. | n.d. | n.d. | n.d. | |
| Steam | Megawatt-hour | n.d. | n.d. | n.d. | n.d. | |
| Total external energy consumption (upstream and downstream) | Megawatt-hour | n.d. | n.d. | n.d. | n.d. | |
| Energy reduction from Suvarnabhumi Airport's Solar Roof project | Megawatt-hour | n.d. | n.d. | n.d. | 9529.95 | |
| Energy reduction from goods and services purchased by AOT | Megawatt-hour | n.d. | n.d. | n.d. | n.d. | |
| Data Coverage (Operations) | Percent | 100.00 | 100.00 | 100.00 | 100.00 | |
| Waste & Pollutants | ||||||
| Total Waste | kilograms | 17,746,486 | 18,363,142 | 13,618,113.00 | 54,991,871 | |
| Non-Hazardous Waste | kilograms | n.d. | n.d. | n.d. | 54,859,545 | |
| Hazardous Waste | kilograms | n.d. | n.d. | n.d. | 132,326 | |
| Plastic Waste | kilograms | n.d. | n.d. | n.d. | n.d. | |
| Total Waste Recycled/Reused | kilograms | 770,013.00 | 540,860.00 | 973,840.00 | 21,050,905 | |
| Hazardous Waste | kilograms | n.d. | n.d. | n.d. | n.d. | |
| Non-Hazardous Waste | kilograms | n.d. | n.d. | n.d. | 21,050,905 | |
| Total Waste Disposed | kilograms | 16,976,473.00 | 18,009,056.00 | 12,644,273.00 | 49,590,994 | |
| Waste Landfill | kilograms | 2,115,490.00 | 3,129,412.00 | 4,938,029.00 | 33,805,954 | |
| Waste incinerated With Energy Recovery | kilograms | 14,860,980.00 | 14,879,650.00 | 7,706,244.00 | 15,785,040.00 | |
| Incinerated Without Energy Recovery | kilograms | 0.00 | 0.00 | 0.00 | 0.00 | |
| Others | kilograms | 0.00 | 0.00 | 0.00 | 0.00 | |
| Data Coverage (Operations) | Percent | 100.00 | 100.00 | 100.00 | 100.00 | |
| Water | ||||||
| Total Water Withdrawal | Thousand cubic meters | 6,218 | 6,251.00 | 8,454.13 | 22,766.09 | |
| Surface water | Thousand cubic meters | 35.00 | n.d. | n.d. | 0.00 | |
| Groundwater | Thousand cubic meters | 309.00 | 333.00 | n.d. | 329.85 | |
| Brackish water | Thousand cubic meters | n.d. | n.d. | n.d. | 0.00 | |
| Water from business partners | Thousand cubic meters | 5,823.00 | 5,918.00 | n.d. | 9,341.24 | |
| Seawater | Thousand cubic meters | n.d. | n.d. | n.d. | 13,095.00 | |
| Proportion of total water consumption in water-stressed areas | Percent | n.d. | n.d. | n.d. | 0.00 | |
| Total Water Discharge | Thousand cubic meters | 1,463.00 | 1,734.00 | 980.43 | 3,840.49 | |
| Discharged to surface water | Thousand cubic meters | 1,463.00 | 1,734.00 | 980.43 | 3,840.49 | |
| Discharged to groundwater | Thousand cubic meters | n.d. | n.d. | n.d. | 0.00 | |
| Discharged to seawater | Thousand cubic meters | n.d. | n.d. | n.d. | 0.00 | |
| Managed by business partners | Thousand cubic meters | n.d. | n.d. | n.d. | 0.00 | |
| Proportion of total water discharge into water-stressed areas | Percent | n.d. | n.d. | n.d. | 0.00 | |
| Total Net Water Consumption | Thousand cubic meters | 4,755.00 | 4,783.00 | 7,521.00 | 9,186.44 | |
| Surface water | Thousand cubic meters | n.d. | n.d. | n.d. | 0.00 | |
| Groundwater | Thousand cubic meters | n.d. | n.d. | n.d. | 329.85 | |
| Brackish water | Thousand cubic meters | n.d. | n.d. | n.d. | 0.00 | |
| Water from business partners | Thousand cubic meters | n.d. | n.d. | n.d. | 9,341.24 | |
| Proportion of total net water consumption in water-stressed areas | Percent | n.d. | n.d. | n.d. | 0.00 | |
| Water | ||||||
| Total Water Withdrawal | Thousand cubic meters | 6,218 | 6,251.00 | 8,454.13 | 22,766.09 | |
| Surface water | Thousand cubic meters | 35.00 | n.d. | n.d. | 0.00 | |
| Groundwater | Thousand cubic meters | 309.00 | 333.00 | n.d. | 329.85 | |
| Brackish water | Thousand cubic meters | n.d. | n.d. | n.d. | 0.00 | |
| Water from business alliance | Thousand cubic meters | 5,823.00 | 5,918.00 | n.d. | 9,341.24 | |
| Seawater | Thousand cubic meters | n.d. | n.d. | n.d. | 13,095.00 | |
| Proportion of total water withdrawal in water-stressed areas | Percent | n.d. | n.d. | n.d. | 0.00 | |
| Total Water Discharge | Thousand cubic meters | 1,463.00 | 1,734.00 | 980.43 | 3,840.49 | |
| Discharged to surface water | Thousand cubic meters | 1,463.00 | 1,734.00 | 980.43 | 3,840.49 | |
| Discharged to groundwater | Thousand cubic meters | n.d. | n.d. | n.d. | 0.00 | |
| Discharged to seawater | Thousand cubic meters | n.d. | n.d. | n.d. | 0.00 | |
| Managed by business alliance | Thousand cubic meters | n.d. | n.d. | n.d. | 0.00 | |
| Proportion of total water discharge into water-stressed areas | Percent | n.d. | n.d. | n.d. | 0.00 | |
| Total Net Water Consumption | Thousand cubic meters | 4,755.00 | 4,783.00 | 7,521.00 | 9,186.44 | |
| Surface water | Thousand cubic meters | n.d. | n.d. | n.d. | 0.00 | |
| Groundwater | Thousand cubic meters | n.d. | n.d. | n.d. | 329.85 | |
| Brackish water | Thousand cubic meters | n.d. | n.d. | n.d. | 0.00 | |
| Water from business alliance | Thousand cubic meters | n.d. | n.d. | n.d. | 9,341.24 | |
| Proportion of total net water consumption in water-stressed areas | Percent | n.d. | n.d. | n.d. | 0.00 | |
| Reused water | Thousand cubic meters | n.d. | n.d. | n.d. | 484.65 | |
| Data Coverage (Operations) | Percent | 100.00 | 100.00 | 100.00 | 100.00 | |
| Climate Strategy | ||||||
| Total Direct GHG Emissions (Scope 1) | tonnes of carbon dioxide equivalent | 2,499.25 | 2,819.64 | 2,941.58 | 2,857.60 | 3,174.69* |
| Data Coverage (Operations) Scope 1 | Percent | 100.00 | 100.00 | 100.00 | 100.00 | |
| Total Indirect GHG Emissions (Scope 2) | tonnes of carbon dioxide equivalent | 178,974.37 | 224,506.94 | 284,837.17 | 259,566.22 | 286,821.29* |
| Data Coverage (Operations) Scope 2 | Percent | 100.00 | 100.00 | 100.00 | 100.00 | |
| GHG Emissions Scope 1 + 2 | tonnes of carbon dioxide equivalent | 181,473.62 | 227,326.58 | 287,778.75 | 262,423.82 | |
| GHG Emission Scope 3 | tonnes of carbon dioxide equivalent | n.d. | 1,718,167.28 | 90,225.90 | 113,204.34 | |
| Scope 3 from Tenant Energy Use | tonnes of carbon dioxide equivalent | n.d. | n.d. | 90,225.90 | 226,453,968.00 | |
| GHG Emission Intensity (Scope 1+2+3) | tonnes of carbon dioxide equivalent / per passenger | n.d. | n.d. | n.d. | 1.90 | |
| Biodiversity | ||||||
| Total Operational Sites | Number | 6.00 | 6.00 | 6.00 | 6.00 | |
| Total Operational Sites with Biodiversity Impact Assessment | Number | 5.00 | 5.00 | 5.00 | 5.00 | |
| Total Operational Sites Near Critical Biodiversity Sites or have a significant biodiversity impact | Number | 2.00 | 2.00 | 2.00 | 2.00 | |
| Biodiversity Management Plan Data Coverage | Percent | 100.00 | 100.00 | 100.00 | 100.00 | |
Remark : *New base value for 2024
| Sustainability Indicators | Unit | 2021 | 2022 | 2023 | 2024 | 2024 Target |
|---|---|---|---|---|---|---|
| Labour Practices | ||||||
| Workplace discrimination cases | Cases | 0.00 | 0.00 | 1.00 | 0.00 | 0.00 |
| Confirmed cases of sexual harassment in the workplace | Cases | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Total employees | Persons | 8,172 | 7,917 | 8,609 | 8,878 | |
| Total Permanent Workforce | Persons | 6,241 | n.d. | 6,859 | 6,876 | |
| Male | Persons | 4,908 | 4,767 | 3,327 | 3,297 | |
| Female | Persons | 3,264 | 3,150 | 1,999 | 1,964 | |
| Vulnerable group employees | Count | 0.00 | 0.00 | 0.00 | 0.00 | |
| Share of Women in Total Workforce | Percent | 39.94 | 39.79 | 41.59 | 39.91 | |
| Management Positions in Revenue-generating Functions | Percent | 37.15 | 35.38 | 34.59 | 58.53 | |
| Junior Management (Level 7-8) | Percent | 49.17 | 51.80 | 49.82 | 7.25 | |
| Top Management (Level 9-11) | Percent | 33.78 | 33.56 | 48.27 | 1.17 | |
| All Management Position (Level 7-11) | Percent | 47.63 | 49.93 | 49.01 | 8.42 | |
| Women in STEM | Percent | 19.08 | 18.63 | 18.66 | 6.38 | |
| By Age | ||||||
| Employees under 30 years old | Percent | n.d. | n.d. | n.d. | 6.98 | |
| Employees aged 30-50 years | Percent | n.d. | n.d. | n.d. | 74.69 | |
| Employees over 50 years old | Percent | n.d. | n.d. | n.d. | 18.33 | |
| By Religion | ||||||
| Buddhism: Total Workforce | Percent | 96.14 | 95.68 | 93.79 | 92.82 | |
| Buddhism: All Management Position (Level 7-11) | Percent | n.d. | n.d. | 95.76 | 22.82 | |
| Christian: Total Workforce | Percent | n.d. | n.d. | 0.87 | 0.90 | |
| Christian: All Management Position (Level 7-11) | Percent | n.d. | n.d. | 0.74 | 0.23 | |
| Muslim: Total Workforce | Percent | n.d. | n.d. | 3.08 | 3.16 | |
| Muslim: All Management Position (Level 7-11) | Percent | n.d. | n.d. | 3.33 | 1.60 | |
| Gender Pay (Only Average Salary) | ||||||
| Male Top Management (Level 9-11) | Baht | 1,973,145.48 | 1,973,145.48 | 1,973,145.45 | 2,018,040.00 | |
| Female Top Management (Level 9-11) | Baht | 2,095,098.00 | 2,095,098.00 | 2,095,098.00 | 2,155,356.00 | |
| Male to Female Ratio (Top Management) | Percent | 0.94 | 0.94 | 0.94 | 0.94 | |
| Male Junior Management (Level 7-8) | Baht | 1,136,093.88 | 1,136,093.88 | 1,136,093.85 | 1,172,472.00 | |
| Female Junior Management (Level 7-8) | Baht | 1,203,363.72 | 1,203,363.72 | 1,203,363.76 | 1,250,652.00 | |
| Male to Female Ratio (Junior Management) | Percent | 1.06 | 1.06 | 0.94 | 0.94 | |
| Male Operational Level | Baht | 411,380.64 | 411,380.64 | 410,622.66 | 414,888.00 | |
| Female Operational Level | Baht | 409,501.92 | 409,501.92 | 408,016.63 | 404,940.00 | |
| Male to Female Ratio (Operational Level) | Percent | 1.00 | 1.00 | 1.01 | 1.02 | |
| Gender Pay (Average Salary + Bonus) | ||||||
| Male Top Management (Level 9-11) | Baht | 1,973,145.48 | 1,973,145.48 | 3,126,668.27 | 3,282,541.03 | |
| Female Top Management (Level 9-11) | Baht | 2,095,098.00 | 2,095,098.00 | 3,367,504.10 | 3,521,045.00 | |
| Male to Female Ratio (Top Management) | Percent | 1.06 | 1.06 | 0.93 | 0.93 | |
| Male Junior Management (Level 7-8) | Baht | 1,136,096.28 | 1,136,096.28 | 1,811,182.60 | 1,947,657.96 | |
| Female Junior Management (Level 7-8) | Baht | 1,203,363.72 | 1,203,363.72 | 1,922,859.47 | 2,072,438.54 | |
| Male to Female Ratio (Junior Management) | Percent | 1.06 | 1.06 | 0.94 | 0.94 | |
| Other Labour Practices | ||||||
| Employees Represented by an Independent Trade Union | Percent | 100.00 | 100.00 | 100.00 | 100.00 | |
| Employee Notice Period | Days | 30 | 30 | 30 | 30 | |
| Human Rights | ||||||
| Confirmed cases of human rights violations | Cases | 0 | 0 | 1 | 0 | |
| % of total assessed in last three years : Own Operation | Percent | 100.00 | 100.00 | 100.00 | 100.00 | |
| % of total assessed where risks have been identified | Percent | 100.00 | 100.00 | 100.00 | 100.00 | |
| % of risk with mitigation actions taken | Percent | 100.00 | 100.00 | 100.00 | 100.00 | |
| % of total assessed in last three years : Contractors, Tier I Suppliers, and Joint Ventures | Percent | 100.00 | 100.00 | 100.00 | 100.00 | |
| % of total assessed where risks have been identified | Percent | 100.00 | 100.00 | 100.00 | 100.00 | |
| % of risk with mitigation actions taken | Percent | 100.00 | 100.00 | 100.00 | 100.00 | |
| Human Capital Management | ||||||
| Average Hours of Training & Development | Hours | 3.35 | 5.54 | 33.46 | 45.12 | |
| By Age | ||||||
| < 30 Year Old | Hours | 8.99 | 12.93 | 41.06 | 55.36 | |
| 30 - 44 Year Old | Hours | 2.65 | 5.12 | 37.56 | 50.65 | |
| 45 - 60 Year Old | Hours | 3.28 | 4.93 | 22.80 | 30.75 | |
| By Position | ||||||
| Top Management (Level 9-11) | Hours | 5.1 | 4.2 | 28.06 | 50.3 | |
| Junior Management (Level 7-8) | Hours | 4.85 | 8.82 | 27.83 | 32 | |
| Operational Level (Level 1-6) | Hours | 2.65 | 5.12 | 35.09 | 46.78 | |
| By Nationality | ||||||
| Thai | Percent | 100.00 | 100.00 | 100.00 | 100.00 | |
| By Gender | ||||||
| Male | Hours | 2.48 | 9.21 | 34.18 | 45.92 | |
| Female | Hours | 3.93 | 13.93 | 32.38 | 43.9 | |
| Orientation / Pre-employment Training** | ||||||
| Number of Training programs | programs | n.d. | n.d. | 40 | 21 | |
| Number of Participants | Persons | n.d. | n.d. | 875 | 2794 | |
| Technical / Vocational Training** | ||||||
| Number of Training programs | programs | n.d. | n.d. | 47 | 61 | |
| Number of Participants | Persons | n.d. | n.d. | 1050 | 44896 | |
| Management Training** | ||||||
| Number of Training programs | programs | n.d. | n.d. | 19 | 83 | |
| Number of Participants | Persons | n.d. | n.d. | 437 | 61895 | |
| General Knowledge Training** | ||||||
| Number of Training programs | programs | n.d. | n.d. | 80 | 221 | |
| Number of Participants | Persons | n.d. | n.d. | 17527 | 903 | |
| Basic Firefighting Training** | ||||||
| Number of Training programs | programs | n.d. | n.d. | n.d. | 15 | |
| Number of Participants | Persons | n.d. | n.d. | n.d. | 1370 | |
| Average Training Cost per Employee | Baht | 660.34 | 4659.28 | 6927.00 | 18,297.25 | |
| Human Capital Return on Investment (HCROI) | - | -1.5 | -0.42 | 2.22 | 3.05 | |
| Total Revenue | Baht | 7,543,970,000.00 | 17,891,860,000.00 | 48,445,503,319.00 | 67,827,790,000.00 | |
| Total Operating Expenses | Baht | 25,115,908,892.00 | 28,825,529,016.00 | 34,248,225,299.00 | 40,524,930,000.00 | |
| Total Employee-related Expenses | Baht | 7,029,809,988.00 | 7,782,147,063.00 | 11,639,362,284.00 | 13,296,202,264.00 | |
| Total Employees | Persons | 8,172.00 | 7,917.00 | 8,609.00 | 8,878.00 | |
| Total number of new employee hires | Persons | 51 | 39 | 480 | 90 | |
| Average hiring cost per new employee | Baht | 23,000 | 23,000 | 24,990.00 | 17,188.00 | |
| New Hires By Age | ||||||
| < 30 Year Old | Persons | 32 | 28 | 27 | 95 | |
| 30 - 44 Year Old | Persons | 19 | 11 | 56 | 38 | |
| 45 - 60 Year Old | Persons | 0 | 0 | 1 | 1 | |
| New Hires By Position | ||||||
| Top Management (Level 9-11) | Persons | n.d. | n.d. | n.d. | 10 | |
| Junior Management (Level 7-8) | Persons | n.d. | n.d. | n.d. | 11 | |
| Operational Level (Level 1-6) | Persons | n.d. | n.d. | 83 | 89 | |
| New Hires By Nationality | ||||||
| Thai | Percent | 100.00 | 100.00 | 100.00 | 100.00 | |
| New Hires By Gender | ||||||
| Male | Persons | 29 | 19 | 46 | 161 | |
| Female | Persons | 22 | 20 | 37 | 929 | |
| Internal Hires | Percent | 18.36 | 20.57 | 100.00 | 100.00 | |
| Competency Assessment | ||||||
| Management by objective | Yes/No | Yes | Yes | Yes | Yes | |
| Team-based performancr appraisal | Yes/No | Yes | Yes | Yes | Yes | |
| Multidimensional performance appraisal (e.g. 360 degree feedback) | Yes/No | Yes | Yes | Yes | Yes | |
| Agile conversations | Yes/No | Yes | Yes | Yes | Yes | |
| Proportion of employees assessed using any form of competency evaluation | Times/Year | 2.00 | 2.00 | 2.00 | 2.00 | |
| Parental Leave | ||||||
| Number of maternity leave days taken by female employees | Days | 90.00 | 90.00 | 90.00 | 90.00 | |
| Number of female employees eligible for maternity leave | Percent | 100.00 | 100.00 | 100.00 | 100.00 | |
| Number of female employees who took maternity leave | Persons | 8 | 11 | 9.00 | 9.00 | |
| Number of female employees who returned to work after maternity leave | Persons | 8 | 11 | 9.00 | 9.00 | |
| Number of female employees who returned after maternity leave and remained employed for more than 12 months | Persons | 8 | 11 | 9.00 | n.d.*** | |
| Number of paternity leave days taken by male employees | Yes/No | Yes | Yes | Yes | Yes | |
| Number of male employees who returned to work after paternity leave | Persons | 0.00 | 0.00 | 0.00 | 0.00 | |
| Number of personal leave days taken by both female and male employee | Yes/No | Yes | Yes | Yes | Yes | |
| Employee Support Programs | ||||||
| Employee Benefits | ||||||
| Stress reduction activities | Yes/No | Yes | Yes | Yes | Yes | |
| Sports activities | Yes/No | Yes | Yes | Yes | Yes | |
| Work Conditions | ||||||
| Flexible working hours | Yes/No | Yes | Yes | Yes | Yes | |
| Work-from-home option | Yes/No | No | No | No | No | |
| Family Benefits | ||||||
| Childcare and breastfeeding facilities | Yes/No | Yes | Yes | Yes | Yes | |
| Part-time work option | Yes/No | No | No | No | No | |
| Other Benefits | ||||||
| Accident insurance | Yes/No | Yes | Yes | Yes | Yes | |
| Medical benefits | Yes/No | Yes | Yes | Yes | Yes | |
| Retirement provision | Yes/No | Yes | Yes | Yes | Yes | |
| Employee stock ownership | Yes/No | No | No | No | No | |
| Turnover Rate and Age/Level Breakdown | ||||||
| Turnover rate (%) | Yes/No | 1.19 | 1.97 | 0.44 | 0.31 | |
| Voluntary turnover rate (%) | Yes/No | 0.37 | 0.43 | 0.44 | 0.31 | |
| By Age | ||||||
| Less than 30 years old (%) | Yes/No | 0.96 | 0.08 | 0.69 | 0.06 | |
| 30 - 50 years old (%) | Yes/No | 0 | 0.32 | 0.31 | 0.26 | |
| More than 50 years old (%) | Yes/No | 1.56 | 0.04 | 0.06 | 0 | |
| By Management Level | ||||||
| Level 9 - 11 Executives (%) | Yes/No | n.d. | 0.02 | 0.04 | 0 | |
| Level 7 - 8 Executives (%) | Yes/No | n.d. | 0.1 | 0.09 | 0.04 | |
| Level 1 - 6 Operators (%) | Yes/No | n.d. | 0.32 | 0.31 | 0.28 | |
| By Nationality | ||||||
| Thai nationality (%) | Yes/No | 100.00 | 100.00 | 100.00 | 100.00 | |
| By Gender | ||||||
| Male employees (%) | Yes/No | 0.28 | 0.28 | 0.17 | 0.17 | |
| Female employees (%) | Yes/No | 0.16 | 0.16 | 0.26 | 0.13 | |
| Employee Engagement Survey | ||||||
| Job satisfaction | Yes/No | Yes | Yes | Yes | Yes | |
| Sense of purpose at work | Yes/No | Yes | Yes | Yes | Yes | |
| Happiness at work | Yes/No | Yes | Yes | Yes | Yes | |
| Stress level | Yes/No | Yes | Yes | Yes | Yes | |
| Overall employee engagement score (%) | - | 78.15 | 79.34 | 88.00 | 89.00 | 85.00 |
| Coverage of engagement survey (%) | - | 100.00 | 100.00 | 100.00 | 100.00 | 100.00 |
| Occupational Health & Safety | ||||||
| AOT employee fatalities | Number | 0 | 0 | 0 | 0 | |
| Contractor fatalities | Number | 2 | 1 | 0 | 1 | |
| LTIFR (Lost Time Injury Frequency Rate) - AOT employees | - | 0.11 | 0.22 | 0.39 | 0.20 | |
| LTIFR (Lost Time Injury Frequency Rate) - Contractors | - | 0.00 | 0.00 | 0.00 | 0.00 | |
| Number of employee accidents during work | Number | n.d. | n.d. | n.d. | 14.00 | |
| Incident Rate (IR) - Employees (%) | - | n.d. | n.d. | n.d. | 11.00 | |
| Customer Relations | ||||||
| Proportion of online revenue (%) | - | 0.0138 | 0.0002 | 0.017 | 0.0059 | 0.0036 |
| Proportion of customers from online channels (%) | - | 3.11 | 1.75 | 7.42 | 9.29 | |
| ASQ Customer Satisfaction Survey Score | - | 4.31 | 4.16 | 4.17 | 4.24 | 4.17 |
| ASQ Survey Coverage (%) | - | 100.00 | 100.00 | 100.00 | 100.00 | 100.00 |
| Privacy Protection | ||||||
| Percentage of customer data used for AOT business purposes (%) | - | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
Remarks:
*AOT does not employ persons with disabilities or individuals from underprivileged groups. Instead, the company contributes to the fund in accordance with the Persons with Disabilities Empowerment Act B.E. 2550 (2007).
**In fiscal year 2024, the training curriculum was revised from four programs to five programs.
***Data will be available for entry at the end of fiscal year 2025 (September 30, 2025).
| Sustainability Indicators | Unit | 2021 | 2022 | 2023 | 2024 | 2024 Target |
|---|---|---|---|---|---|---|
| Transparency & Reporting | ||||||
| Expenses related to sustainability operations | Baht | n.d | n.d | n.d. | 6,346,251.85 | |
| Corporate Governance | ||||||
| Total CEO Compensation | Baht | 10,441,905.32 | 11,563,656.66 | 10,268,090.80 | 10,340,000.00 | |
| Median Employee Compensation | Baht | 298,782.00 | 184,535.00 | 298,782.00 | 27,700.00 | |
| Mean Employee Compensation | Baht | 487,924.67 | 617,697.11 | 487,924.67 | 43,162.95 | |
| CEO/Median Employee Compensation | - | 34.95 | 62.66 | 34.37 | 373.29 | |
| CEO/Mean Employee Compensation | - | 21.40 | 18.72 | 21.04 | 239.56 | |
| Total Top Management Compensation | Baht | n.d. | n.d. | n.d. | 174,634,132.45 | |
| Total Number of Baord of Director | Persons | 15 | 15 | 13 | 14 | |
| Female | Persons | 5 | 5 | 3 | 3 | |
| < 30 Year Old | Persons | n.d. | n.d. | n.d. | 0 | |
| 30 - 50 Year Old | Persons | n.d. | n.d. | n.d. | 5 | |
| > 50 Year Old | Persons | n.d. | n.d. | n.d. | 9 | |
| Non-Binary | Persons | n.d. | n.d. | n.d. | 0 | |
| Executive Director | Persons | 1 | 1 | 1 | 1 | |
| Independent Director | Persons | 11 | 10 | 9 | 7 | |
| GCIS-Related Experience | Persons | 8 | 8 | 9 | 7 | |
| Audit Fee | Baht | n.d. | n.d. | n.d. | 8,280,000.00 | |
| Other Non-Audit Fee | Baht | n.d. | n.d. | n.d. | 1,860,000.00 | |
| Business Ethics | ||||||
| Confirmed violations of business ethics (5 categories) | Cases | 0.00 | 0.00 | 0.00 | 0.00 | |
| Ongoing cases of business ethics violations | Cases | 0.00 | 0.00 | 0.00 | 1.00* | |
| Coverage of business ethics violation data | Percent | n.d. | n.d. | n.d. | 100.00 | |
| Coverage of anti-corruption policy | Percent | 100.00 | 100.00 | 100.00 | 100.00 | |
| Partners trained in business ethics | Percent | n.d. | n.d. | n.d. | n.d. | |
| AOT board members trained | Percent | n.d. | n.d. | n.d. | 100.00 | |
| Employees trained | Percent | n.d. | n.d. | n.d. | 100.00 | |
| Charitable donations | Baht | n.d. | n.d. | n.d. | 8,941,534.35 | |
| Budget allocated to support organizations | Baht | n.d. | n.d. | n.d. | 45,337,050.00 | |
| Political contributions | Baht | n.d. | n.d. | n.d. | 0.00 | |
| Policy Influence | ||||||
| Total Trade Association Contribution | Baht | 2,716,800.00 | 3,699,665.33 | 4,874,601.67 | 9,308,089.19 | |
| United Nations Global Compact: Membership Fee | Baht | n.d. | n.d. | n.d. | 437,500.00 | |
| Airports Council International: Membership Fee | Baht | 2,531,200.00 | 2,861,791.13 | 2,719,076.00 | 3,242,957.40 | |
| Airports Council International: Activity Cost | Baht | n.d. | n.d. | 1,138,283.00 | 2,260,031.00 | |
| Airports Council International: Committee Engagement | Baht | n.d. | n.d. | 1,017,241.92 | 3,367,600.79 | |
| Supply Chain Management | ||||||
| Total Number of Tier-1 Suppliers | Persons | 251 | 305 | 509 | 822 | |
| Total Number of Significant Tier-1 Suppliers | Persons | 31 | 170 | 83 | 52 | |
| Total Spend on Significant Suppliers in Tier-1 | Percent | 82.00 | 55.74 | 89.23 | n.d. | |
| Total Number of Significant Non Tier-1 Suppliers | Persons | 2 | 0 | 0 | 0 | |
| Average Payment Day to Suppliers | Day | n.d. | n.d. | n.d. | 7.00 | |
| Risk Assessment | ||||||
| Total Number of Suppliers Assessed via Desk Assessments/On-site Assessments | Persons | 100 | 170 | 83 | 0 | |
| Unique Significant Suppliers Assessed | Percent | 100.00 | 100.00 | 100.00 | 0 | |
| Number of Suppliers Assessed with Substantial Actual/Potential Negative Impacts | Persons | 5 | 1 | 2 | 0 | |
| Suppliers with Substantial Actual/Potential Negative Impacts with Agreed Corrective Action/Improvement Plan | Percent | 50.00 | 0.00 | 0.00 | 0.00 | |
| Number of Suppliers with Substantial Actual/Potential Negative Impacts That Were Terminated | Persons | n.d. | 0 | 0 | 0 | |
| Supplier Penalties | ||||||
| Total Number of Suppliers Supported in Corrective Action Plan Implementation | Persons | n.d. | 12 | 0 | 0 | |
| Suppliers Assessed with Substantial Actual/Potential Negative Impacts Supported in Corrective Action Plan Implementation | Percent | n.d. | 100.00 | 0.00 | 0.00 | |
| Supplier Sustainability Development | ||||||
| Total Number of Suppliers in Capacity Building Programs | Persons | n.d. | 12 | 0 | 0 | |
| Unique Significant Suppliers in Capacity Building Programs | Percent | n.d. | 7.05 | 0.00 | 0.00 | |
| Information Security / Cybersecurity & System Availability | ||||||
| Total Number of Information Security Breaches | Cases | 0 | 0 | 0 | 0 | |
Remarks:
- *The event occurred in the past but continues to have an impact.
| Sustainability Indicators | Unit | 2024 |
|---|---|---|
| Business Ethics | ||
| Business partners trained in business ethics | Percent | 18 |
| Supply Chain Management | ||
| Total Number of Tier-1 Suppliers | Number | 350 |
| Total Number of Significant Tier-1 Suppliers | Number | 350 |
| Total Spend on Significant Suppliers in Tier-1 | Percent | 95% |
| Total Number of Significant Non Tier-1 Suppliers | Number | 350 |
| Actual average payment period to business partners | Days | 90 |
| Information Security | ||
| Total Number of Information Security Breaches | Cases | 0 |
| Waste & Pollutants | ||
| Total Waste | Kilograms | 732,110 |
| Non-hazardous waste | Kilograms | 356,190 |
| Hazardous waste | Kilograms | 53,960 |
| Plastic waste | Kilograms | 321,960 |
| Water | ||
| Water Withdrawal | Thousand cubic meters | 128.724 |
| Water from partners | Thousand cubic meters | 128.724 |
| Water Discharge | Thousand cubic meters | 128.724 |
| Managed by partners | Thousand cubic meters | 128.724 |
| Climate Strategy | ||
| Total Direct GHG Emissions (Scope 1) | Ton CO₂ equivalent | 3.02 |
| Total Indirect GHG Emissions (Scope 3) | Ton CO₂ equivalent | 80.11 |
| Labour Practices | ||
| All employees | Persons | 422 |
| Male | Persons | 223 |
| Female | Persons | 199 |
| Share of Women in Total Workforce | Percent | 47 |
| Management Positions in Revenue-generating Functions | Percent | 3 |
| All Management Position | Percent | 4 |
| Employees from disadvantaged groups | Number | 3 |
| Buddhism: Total Workforce | Percent | 93 |
| All Management Position (Level 7-11) - Buddhism | Percent | 3 |
| Christian: Total Workforce | Percent | 1 |
| All Management Position (Level 7-11) - Christian | Percent | 0 |
| Muslim: Total Workforce | Percent | 3 |
| All Management Position (Level 7-11) - Muslim | Percent | 0 |
| Employee Notice Period | Days | 60 |
| Human Capital Management | ||
| Training Hours - Age < 30 | Hours | 95 |
| Training Hours - Age 30 - 44 | Hours | 258 |
| Training Hours - Age 45 - 60 | Hours | 56 |
| Training Hours - Management | Hours | 39 |
| Training Hours - Operational Level | Hours | 370 |
| Thai Nationality | Percent | 99 |
| Training Hours - Male | Hours | 215 |
| Training Hours - Female | Hours | 194 |
| Number of Training Programs | Programs | 1 |
| Participants of Training Programs | Persons | 409 |
| Maternity Leave Days Taken by Female Employees | Days | 98 |
| Female Employees Eligible for Maternity Leave | Percent | 0.7 |
| Female Employees Who Took Maternity Leave | Persons | 3 |
| Female Employees Returned to Work After Maternity Leave | Yes/No | Yes |
| Female Employees Returned and Employed > 12 Months | Yes/No | Yes |
| Paternity Leave Days Taken by Male Employees | Yes/No | No |
| Male Employees Returned to Work After Paternity Leave | Persons | 0 |
| Personal Leave Days Taken by Employees | Yes/No | No |
| Stress-relief Activities | Yes/No | Yes |
| Sports Activities | Yes/No | Yes |
| Flexible Working Hours | Yes/No | No |
| Work-from-home Option | Yes/No | No |
| Childcare and Breastfeeding Facilities | Yes/No | Yes |
| Part-time Work Options | Yes/No | No |
| Accident Insurance | Yes/No | Yes |
| Medical Benefits | Yes/No | Yes |
| Retirement Provision | Yes/No | Yes |
| Employee Stock Ownership | Yes/No | No |
| Turnover Rate | Percent | 1.54 |
| Voluntary Turnover Rate | Percent | 1.54 |
| Job Satisfaction | Yes/No | Yes |
| Sense of Purpose at Work | Yes/No | Yes |
| Happiness in the Workplace | Yes/No | Yes |
| Stress Levels | Yes/No | Yes |
| Overall Employee Engagement Assessment | - | 8.7 out of 10 |
| Occupational Health & Safety | ||
| Fatality - Own Employee | Persons | 0 |
| Fatality - Contractors | Persons | 0 |
| LTIFR - Own Employees | - | 5.84 |
| Incident Rate (IR) - Own Employees | Percent | 2.13 |
| Customer Relations | ||
| Proportion of revenue from online channels | Percent | 66.45 |
| Proportion of customers using online channels | Percent | 56.73 |