| Sustainability Indicators | Unit | 2021 | 2022 | 2023 | 2024 | 2025 | 2025 Target |
|---|---|---|---|---|---|---|---|
| Environmental Policy & Management System | |||||||
| Capital Investment | Baht | 29,389,322 | 29,389,322 | 27,590,790.50 | 74,031,200.00 | Data collection in progress | |
| Operating Expenses | Baht | n.d. | n.d. | n.d. | n.d. | n.d. | |
| Savings/Cost Avoidance | Baht | 25,846,780 | 25,846,780 | 16,044,195.49 | 5,820,188.53 | Data collection in progress | |
| Data Coverage (Operations) | Percent | 100 | 100 | 50.00 | 100.00 | 100.00 | |
| Proportion of investment in low-carbon service innovation to total AOT revenue | Percent | n.d. | n.d. | n.d. | n.d. | n.d. | |
| Number of Environmental Violations of Legal Regulations | Cases | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | |
| ISO 14001 Certification Coverage | Percentage | 16.67 | 16.67 | 16.67 | 16.67 | 16.67 | |
| Energy | |||||||
| Total Energy Consumption | Megawatt-hour | 457,268 | 784,905 | 974,738.58 | 597,544.36 | 604,145.00 | |
| Total Non-Renewable Energy Consumption | Megawatt-hour | n.d. | n.d. | n.d. | n.d. | n.d. | |
| Total Renewable Energy Consumption | Megawatt-hour | 294 | 286 | 293.62 | n.d. | 342.00 | |
| Electricity | Megawatt-hour | 456,973 | 784,619 | 974,444.96 | 597,544.36 | 604,145.00 | |
| Heating | Megawatt-hour | n.d. | n.d. | n.d. | n.d. | n.d. | |
| Cooling | Megawatt-hour | 67,463 | 347,886 | n.d. | n.d. | n.d. | |
| Steam | Megawatt-hour | n.d. | n.d. | n.d. | n.d. | n.d. | |
| Energy Intensity | MWh/passenger | n.d. | n.d. | n.d. | 0.01 | 0.005 | |
| Total Energy Sold | Megawatt-hour | n.d. | n.d. | n.d. | n.d. | n.d. | |
| Total External Energy Consumption (Upstream & Downstream) | Megawatt-hour | n.d. | n.d. | n.d. | n.d. | n.d. | |
| Energy Reduction from Suvarnabhumi Airport's Solar Roof Project | Megawatt-hour | n.d. | n.d. | n.d. | 9,529.95 | ||
| Pollutant | |||||||
| NOX | kilograms | n.d. | n.d. | n.d. | n.d. | n.d. | |
| SOX | kilograms | n.d. | n.d. | n.d. | n.d. | n.d. | |
| VOC | kilograms | n.d. | n.d. | n.d. | n.d. | n.d. | |
| Waste & Pollutants | |||||||
| Total Waste | kilograms | 17,746,486 | 18,363,142 | 13,618,113.00 | 54,991,871 | 52,890,190 | |
| Non-Hazardous Waste | kilograms | n.d. | n.d. | n.d. | 54,859,545 | 52,742,970 | |
| Hazardous Waste | kilograms | n.d. | n.d. | n.d. | 132,326 | 147,220 | |
| Plastic Waste | kilograms | n.d. | n.d. | n.d. | n.d. | n.d. | |
| Total Waste Recycled/Reused | kilograms | 770,013.00 | 540,860.00 | 973,840.00 | 21,050,905 | 18,973,260 | |
| Hazardous Waste | kilograms | n.d. | n.d. | n.d. | n.d. | n.d. | |
| Non-Hazardous Waste | kilograms | n.d. | n.d. | n.d. | 21,050,905 | 18,973,260 | |
| Total Waste Disposed | kilograms | 16,976,473.00 | 18,009,056.00 | 12,644,273.00 | 49,590,994 | 52,890,190 | |
| Waste Landfill | kilograms | 2,115,490.00 | 3,129,412.00 | 4,938,029.00 | 33,805,954 | 14,256,960 | |
| Waste incinerated With Energy Recovery | kilograms | 14,860,980.00 | 14,879,650.00 | 7,706,244.00 | 15,785,040.00 | 15,764,800 | |
| Incinerated Without Energy Recovery | kilograms | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | |
| Others | kilograms | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | |
| Data Coverage (Operations) | Percent | 100.00 | 100.00 | 100.00 | 100.00 | 100.00 | |
| Water | |||||||
| Total Water Withdrawal | Thousand cubic meters | 6,218.00 | 6,251.00 | 8,454.13 | 22,766.09 | 8,917.00 | |
| Surface water | Thousand cubic meters | 35.00 | n.d. | n.d. | 0.00 | 0.00 | |
| Groundwater | Thousand cubic meters | 309.00 | 333.00 | n.d. | 329.85 | 267.84 | |
| Brackish water | Thousand cubic meters | n.d. | n.d. | n.d. | 0.00 | 0.00 | |
| Water from business partners | Thousand cubic meters | 5,823.00 | 5,918.00 | n.d. | 9,341.24 | 8,917.33 | |
| Seawater | Thousand cubic meters | n.d. | n.d. | n.d. | 13,095.00 | 0.00 | |
| Proportion of total water consumption in water-stressed areas | Percent | n.d. | n.d. | n.d. | 0.00 | 0.00 | |
| Total Water Discharge | Thousand cubic meters | 1,463.00 | 1,734.00 | 980.43 | 3,840.49 | 4,547.43 | |
| Discharged to surface water | Thousand cubic meters | 1,463.00 | 1,734.00 | 980.43 | 3,840.49 | 4,547.43 | |
| Discharged to groundwater | Thousand cubic meters | n.d. | n.d. | n.d. | 0.00 | 100.00 | |
| Discharged to seawater | Thousand cubic meters | n.d. | n.d. | n.d. | 0.00 | 0.00 | |
| Managed by business partners | Thousand cubic meters | n.d. | n.d. | n.d. | 0.00 | 0.00 | |
| Proportion of total water discharge into water-stressed areas | Percent | n.d. | n.d. | n.d. | 0.00 | 0.00 | |
| Total Net Water Consumption | Thousand cubic meters | 4,755.00 | 4,783.00 | 7,521.00 | 9,186.44 | 9,185.17 | |
| Surface water | Thousand cubic meters | n.d. | n.d. | n.d. | 0.00 | 0.00 | |
| Groundwater | Thousand cubic meters | n.d. | n.d. | n.d. | 329.85 | 267.84 | |
| Brackish water | Thousand cubic meters | n.d. | n.d. | n.d. | 0.00 | 0.00 | |
| Water from business partners | Thousand cubic meters | n.d. | n.d. | n.d. | 9,341.24 | 8,917.33 | |
| Proportion of total net water consumption in water-stressed areas | Percent | n.d. | n.d. | n.d. | 0.00 | 0.00 | |
| Water | |||||||
| Total Water Withdrawal | Thousand cubic meters | 6,218.00 | 6,251.00 | 8,454.13 | 22,766.09 | 8,917.00 | |
| Surface water | Thousand cubic meters | 35.00 | n.d. | n.d. | 0.00 | 0.00 | |
| Groundwater | Thousand cubic meters | 309.00 | 333.00 | n.d. | 329.85 | 267.84 | |
| Brackish water | Thousand cubic meters | n.d. | n.d. | n.d. | 0.00 | 0.00 | |
| Climate Strategy* | |||||||
| Total Direct GHG Emissions (Scope 1) | tonnes of CO2 equivalent | 2,499.25 | 2,819.64 | 2,941.58 | 2,882.54 | 2,774.78 | |
| Data Coverage (Operations) Scope 1 | Percent | 100.00 | 100.00 | 100.00 | 100.00 | 100.00 | |
| Total Indirect GHG Emissions (Scope 2) | tonnes of CO2 equivalent | 178,974.37 | 224,506.94 | 284,837.17 | 259,566.22 | 293,530.95 | |
| Data Coverage (Operations) Scope 2 | Percent | 100.00 | 100.00 | 100.00 | 100.00 | 100.00 | |
| GHG Emissions Scope 1 + 2 | tonnes of CO2 equivalent | 181,473.62 | 227,326.58 | 287,778.75 | 262,423.82 | 296,305.73 | |
| GHG Emission Scope 3 | tonnes of CO2 equivalent | 1,718,167.28 | 1,718,167.28 | 90,225.9 | 113,204.34 | 140,504.38 | |
| Biodiversity | |||||||
| Total Operational Sites | Number | 6.00 | 6.00 | 6.00 | 6.00 | 6.00 | |
| Total Operational Sites with Biodiversity Impact Assessment | Number | 5.00 | 5.00 | 5.00 | 5.00 | 5.00 | |
| Total Operational Sites Near Critical Biodiversity Sites or with significant impact | Number | 2.00 | 2.00 | 2.00 | 2.00 | 2.00 | |
| Biodiversity Management Plan Data Coverage | Percent | 100.00 | 100.00 | 100.00 | 100.00 | 100.00 | |
Remark : *New base value for 2024
| Sustainability Indicators | Unit | 2021 | 2022 | 2023 | 2024 | 2025 | 2025 Target |
|---|---|---|---|---|---|---|---|
| Labour Practices | |||||||
| Workplace discrimination cases | Cases | 0.00 | 0.00 | 1.00 | 0.00 | 0.00 | |
| Confirmed cases of sexual harassment | Cases | 0.00 | 0.00 | 0.00 | 0.00 | 2.00 | |
| Total AOT Employees (Excluding Staff/Contractors) | |||||||
| Total Employees | Persons | 8,172 | 7,917 | 6,859 | 6,859 | 9,286 | |
| Male | Persons | 4,908 | 4,767 | 4,120 | 4,132 | 4,351 | |
| Female | Persons | 3,264 | 3,150 | 2,739 | 2,744 | 3,006 | |
| Employees from disadvantaged groups (Disabled, Minorities) | Persons | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | |
| Share of Women in Total Workforce | Percent | 39.94 | 39.79 | 41.59 | 39.91 | 41.30 | |
| Share of women in revenue-generating management functions | Percent | n.d. | n.d. | 34.59 | 58.53 | 42.26 | |
| Share of women in All Management (Level 7-11) | Percent | 47.63 | 49.93 | 49.01 | 48.30 | 48.92 | |
| Share of women in STEM positions | Percent | 19.08 | 18.63 | 18.66 | 6.38 | 6.32 | |
| Workforce by Age Group | |||||||
| Under 30 years old | Percent | n.d. | n.d. | n.d. | 6.98 | 8.55 | |
| Aged 30-50 years | Percent | n.d. | n.d. | n.d. | 74.69 | 73.96 | |
| Over 50 years old | Percent | n.d. | n.d. | n.d. | 18.33 | 17.49 | |
| Workforce by Religion | |||||||
| Buddhism: Total Workforce | Percent | 96.14 | 95.68 | 93.79 | 92.82 | 90.02 | |
| Buddhism: Management (Level 7-11) | Percent | n.d. | n.d. | 95.76 | 22.82 | 21.95 | |
| Christianity: Total Workforce | Percent | n.d. | n.d. | 0.87 | 0.90 | 0.84 | |
| Christianity: Management (Level 7-11) | Percent | n.d. | n.d. | 0.74 | 0.23 | 0.23 | |
| Islam: Total Workforce | Percent | n.d. | n.d. | 3.08 | 3.16 | 3.00 | |
| Islam: Management (Level 7-11) | Percent | n.d. | n.d. | 3.33 | 1.60 | 0.41 | |
| Gender Pay (Average Salary Only) | |||||||
| Male Top Management (Level 9-11) | Baht | 1,973,145 | 1,973,145 | 1,973,145 | 2,018,040 | 2,075,537 | |
| Female Top Management (Level 9-11) | Baht | 2,095,098 | 2,095,098 | 2,095,098 | 2,155,356 | 2,253,147 | |
| Male-to-Female Ratio (Top) | Ratio | 0.94 | 0.94 | 0.94 | 0.94 | 0.92 | |
| Male Junior Management (Level 7-8) | Baht | 1,136,093 | 1,136,093 | 1,136,093 | 1,172,472 | 1,190,760 | |
| Female Junior Management (Level 7-8) | Baht | 1,203,363 | 1,203,363 | 1,203,363 | 1,250,652 | 1,255,093 | |
| Male-to-Female Ratio (Junior) | Ratio | 1.06 | 1.06 | 0.94 | 0.94 | 0.95 | |
| Gender Pay (Average Salary + Bonus) | |||||||
| Male Top Management (Level 9-11) | Baht | n.d. | n.d. | 3,126,668 | 3,282,541 | 4,318,572 | |
| Female Top Management (Level 9-11) | Baht | n.d. | n.d. | 3,367,504 | 3,521,045 | 4,597,496 | |
| Human Capital Management | |||||||
| Average Hours of Training & Development | Hours | 3.35 | 5.54 | 33.46 | 45.12 | 44.43 | |
| Detailed Training by Category | |||||||
| Orientation / Pre-employment | Programs | n.d. | n.d. | 40 | 21 | In Progress | |
| Orientation Participants | Persons | n.d. | n.d. | 875 | 2,794 | In Progress | |
| Technical / Vocational Training | Programs | n.d. | n.d. | 47 | 61 | In Progress | |
| Management Training | Programs | n.d. | n.d. | 19 | 83 | In Progress | |
| Average Training Expense per Employee | Baht | 660 | 4,659 | 6,927 | 18,297 | 20,550 | |
| Occupational Health & Safety | |||||||
| AOT employee fatalities | Number | 0 | 0 | 0 | 0 | 0 | |
| Contractor fatalities | Number | 2 | 1 | 0 | 1 | 0 | |
| LTIFR - AOT Employees | Rate | 0.11 | 0.22 | 0.39 | 0.20 | 0.25 | |
| Customer Relations & Privacy | |||||||
| Proportion of online revenue | Percent | 0.0138 | 0.0002 | 0.0170 | 0.0059 | 0.0036 | |
| ASQ Customer Satisfaction Survey Score | Score | 4.31 | 4.16 | 4.xx | 4.xx | 4.xx | |
| Substantiated complaints regarding data privacy | Cases | 0 | 0 | 0 | 0 | 0 | |
Remarks:
*AOT does not employ persons with disabilities or individuals from underprivileged groups. Instead, the company contributes to the fund in accordance with the Persons with Disabilities Empowerment Act B.E. 2550 (2007).
**In fiscal year 2024, the training curriculum was revised from four programs to five programs.
***Data will be available for entry at the end of fiscal year 2025 (September 30, 2025).
| Sustainability Indicators | Unit | 2021 | 2022 | 2023 | 2024 | 2025 | 2025 Target |
|---|---|---|---|---|---|---|---|
| Transparency & Reporting | |||||||
| Expenses related to sustainability operations | Baht | n.d. | n.d. | n.d. | 6,346,251.85 | n.d. | |
| Corporate Governance | |||||||
| Total CEO Compensation | Baht | n.d. | n.d. | 10,268,090.80 | 10,340,000.00 | Undisclosed | |
| Median Employee Compensation (Excluding CEO) | Baht | 298,782.00 | 184,535.00 | 298,782.00 | 27,700.00 | 27,995.50 | |
| Mean Employee Compensation (Excluding CEO) | Baht | 487,924.67 | 617,697.11 | 487,924.67 | 43,162.95 | 43,402.37 | |
| CEO-to-Employee Pay Ratio (Median) | - | n.d. | n.d. | 34.37 | 373.29 | 14.70 | |
| CEO-to-Employee Pay Ratio (Mean) | - | n.d. | n.d. | 21.04 | 239.56 | 21.14 | |
| Total Compensation of Senior Executives (Level 7 and above) | Baht | n.d. | n.d. | n.d. | 174,634,132.45 | 181,623,223.85 | |
| Total Number of Board Directors | Persons | 15 | 15 | 13 | 14 | 14 | |
| Number of Female Board Directors | Persons | 5 | 5 | 3 | 3 | 3 | |
| Board Directors aged under 30 years old | Persons | n.d. | n.d. | 0 | 0 | 0 | |
| Board Directors aged 30 - 50 years old | Persons | n.d. | n.d. | n.d. | 5 | 2 | |
| Board Directors aged over 50 years old | Persons | n.d. | n.d. | n.d. | 9 | 13 | |
| LGBTQ+ Board Directors | Persons | n.d. | n.d. | n.d. | 0 | 0 | |
| Executive Directors | Persons | 1 | 1 | 1 | 1 | 0 | |
| Independent Directors | Persons | 11 | 10 | 9 | 7 | 8 | |
| Directors with Business-Related Skills (GCIS) | Persons | 8 | 8 | 9 | 7 | 7 | |
| Percentage of Female Directors in Sub-Committees | Percent | n.d. | n.d. | n.d. | n.d. | 1.00 | |
| Audit Fees | Baht | n.d. | n.d. | 7,375,000.00 | 8,280,000.00 | 5,700,000.00 | |
| Non-Audit Fees | Baht | n.d. | n.d. | 60,000.00 | 1,860,000.00 | 960,000.00 | |
| Business Ethics | |||||||
| Confirmed violations of business ethics (5 categories) | Cases | 0.00 | 0.00 | 0.00 | 0.00 | 3.00 | |
| Ongoing cases of business ethics violations | Cases | 0.00 | 0.00 | 0.00 | 1.00* | 3.00 | |
| Coverage of business ethics violation data | Percent | n.d. | n.d. | n.d. | 100.00 | 100.00 | |
| Coverage of anti-corruption policy | Percent | 100.00 | 100.00 | 100.00 | 100.00 | 100.00 | |
| Partners trained in business ethics | Percent | n.d. | n.d. | n.d. | n.d. | n.d. | |
| AOT board members trained | Percent | n.d. | n.d. | n.d. | 100.00 | 100.00 | |
| Employees trained | Percent | n.d. | n.d. | n.d. | 100.00 | 100.00 | |
| Charitable donations | Baht | n.d. | n.d. | n.d. | 8,941,534.35 | 13,565,036.00 | |
| Budget allocated to support organizations | Baht | n.d. | n.d. | n.d. | 45,337,050.00 | 62,811,050.00 | |
| Political contributions | Baht | n.d. | n.d. | n.d. | 0.00 | 0.00 | |
| Policy Influence | |||||||
| Total Trade Association Contribution | Baht | 2,716,800.00 | 3,699,665.33 | 4,874,601.67 | 9,308,089.19 | 6,640,611.20 | |
| United Nations Global Compact: Membership Fee | Baht | n.d. | n.d. | n.d. | 437,500.00 | 525,500.00 | |
| Airports Council International: Membership Fee | Baht | 2,531,200.00 | 2,861,791.13 | 2,719,076.00 | 3,242,957.40 | 3,470,684.20 | |
| Airports Council International: Activity Cost | Baht | n.d. | n.d. | 1,138,283.00 | 2,260,031.00 | 253,873.01 | |
| Airports Council International: Committee Engagement | Baht | n.d. | n.d. | 1,017,241.92 | 3,367,600.79 | 2,390,553.99 | |
| Supply Chain Management | |||||||
| Total Number of Tier-1 Suppliers | Persons | 251 | 305 | 509 | 822 | 1,733 | |
| Total Number of Significant Tier-1 Suppliers | Persons | 31 | 170 | 83 | 52 | 74 | |
| Total Spend on Significant Suppliers in Tier-1 | Percent | 82.00 | 55.74 | 89.23 | n.d. | 90.07 | |
| Total Number of Significant Non Tier-1 Suppliers | Persons | 2 | 0 | 0 | 0 | 0 | |
| Average Payment Day to Suppliers | Day | n.d. | n.d. | n.d. | 7.00 | 7.00 | |
| Risk Assessment | |||||||
| Total Number of Suppliers Screened | Count | n.d. | n.d. | n.d. | n.d. | n.d. | |
| Total Number of Suppliers Assessed via Desk Assessments/On-site Assessments | Persons | 100 | 170 | 83 | 0 | xx | |
| Unique Significant Suppliers Assessed | Percent | 100.00 | 100.00 | 100.00 | 0 | xx | |
| Number of Suppliers Assessed with Substantial Actual/Potential Negative Impacts | Persons | 5 | 1 | 2 | 0 | xx | |
| Suppliers with Substantial Actual/Potential Negative Impacts with Agreed Corrective Action/Improvement Plan | Percent | 50.00 | 0.00 | 0.00 | 0.00 | xx | |
| Number of Suppliers with Substantial Actual/Potential Negative Impacts That Were Terminated | Persons | n.d. | 0 | 0 | 0 | 0 | |
| Supplier Penalties | |||||||
| Total Number of Suppliers Supported in Corrective Action Plan Implementation | Persons | n.d. | 12 | 0 | 0 | 0 | |
| Suppliers Assessed with Substantial Actual/Potential Negative Impacts Supported in Corrective Action Plan Implementation | Percent | n.d. | 100.00 | 0.00 | 0.00 | 0.00 | |
| Supplier Sustainability Development | |||||||
| Total Number of Suppliers in Capacity Building Programs | Persons | n.d. | 12 | 0 | 0 | 0 | |
| Unique Significant Suppliers in Capacity Building Programs | Percent | n.d. | 7.05 | 0.00 | 0.00 | 0.00 | |
| Information Security / Cybersecurity & System Availability | |||||||
| Total Number of Information Security Breaches | Cases | 0 | 0 | 0 | 0 | 0 | |
Remarks:
- *The event occurred in the past but continues to have an impact.
| Sustainability Indicators | Unit | 2024 | 2025 |
|---|---|---|---|
| Business Ethics | |||
| Business partners trained in business ethics | Percent | 18 | 60 |
| Supply Chain Management | |||
| Total Number of Tier-1 Suppliers | Number | 350 | 380 |
| Total Number of Significant Tier-1 Suppliers | Number | 350 | 380 |
| Total Spend on Significant Suppliers in Tier-1 | Percent | 95% | 1 |
| Total Number of Significant Non Tier-1 Suppliers | Number | 350 | 200 |
| Actual average payment period to business partners | Days | 90 | 80 |
| Information Security | |||
| Total Number of Information Security Breaches | Cases | 0 | 0 |
| Waste & Pollutants | |||
| Total Waste | Kilograms | 732,110 | 779,300 |
| Non-hazardous waste | Kilograms | 356,190 | 391,160 |
| Hazardous waste | Kilograms | 53,960 | 30,100 |
| Plastic waste | Kilograms | 321,960 | 358,040 |
| Water | |||
| Water Withdrawal | Thousand cubic meters | 128.724 | 91 |
| Water Discharge | Thousand cubic meters | 128.724 | 91 |
| Climate Strategy | |||
| Total Direct GHG Emissions (Scope 1) | Ton CO₂ equivalent | 3.02 | 3 |
| Total Indirect GHG Emissions (Scope 3) | Ton CO₂ equivalent | 80.11 | 58 |
| Labour Practices | |||
| All employees | Persons | 422 | 411 |
| Share of Women in Total Workforce | Percent | 47 | 47 |
| Management Positions in Revenue-generating Functions | Percent | 3 | 4 |
| Occupational Health & Safety | |||
| Fatality - Own Employee | Persons | 0 | 0 |
| Fatality - Contractors | Persons | 0 | 0 |
| Incident Rate (IR) - Own Employees | Percent | 2.13 | 1 |
| Customer Relations | |||
| Proportion of revenue from online channels | Percent | 66.45 | 75 |
| Proportion of customers using online channels | Percent | 56.73 | 68 |